This Cookie Policy explains how Vardaan ("Platform," "we," "our," or "us") uses cookies and similar technologies on our websites, portals, and apps. It should be read together with our Privacy Policy.

By continuing to use our site or portals, you agree to our use of cookies as described below.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, mobile) when you visit a website. They help us recognize you, remember preferences, and improve your experience.

We also use related technologies such as:

• Web beacons & pixels – track interactions with content.
• SDKs (Software Development Kits) – used in mobile apps for analytics and crash reporting.
• Local storage – for app or browser session data.

2. Types of Cookies We Use

(a) Essential Cookies

• Required for basic platform functionality.
• Examples: login sessions, security authentication, account access.
• Cannot be switched off.

(b) Performance & Analytics Cookies

• Help us understand how users interact with the platform.
• Used for usage statistics, crash reporting, and service improvement.
• Examples: Google Analytics, Firebase Analytics.

(c) Functional Cookies

• Remember preferences (language, accessibility settings).
• Enable personalization of dashboards and app features.

(d) Marketing & Third-Party Cookies

• Used only if you interact with third-party integrations.
• Examples: Insurance/pharmacy providers in the marketplace; Social login (Google, Apple, Facebook).
• We do not sell your personal or health data for advertising.

3. How We Use Cookies

• Keep you signed in securely.
• Remember user roles (elder, family, resident, staff, doctor).
• Track service usage and improve performance.
• Support integrations (IoT, payments, ride-hailing, etc.).

4. Your Choices & Controls

• Consent Banner: On first visit, you can accept or manage cookie preferences.
• Browser Controls: You can block or delete cookies via your browser settings.
• Opt-Out of Analytics: Tools like Google Analytics provide opt-out plugins.
• Do Not Track: We honor browser “Do Not Track” (DNT) settings where required by law.

⚠️ Disabling some cookies may affect platform functionality (e.g., login, dashboards).

5. Legal Basis

• GDPR (EU/EEA, UK): Non-essential cookies require consent.
• DPDP Act (India): Consent-based processing applies to personal data.
• CCPA/CPRA (California): Users may opt out of certain tracking.

6. Third-Party Services

We may integrate third-party services that set their own cookies (e.g., payment gateways, analytics, customer support chat). These providers are responsible for their own policies.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Updates will be posted on our website and app.

8. Contact Us

For questions about this Cookie Policy or your cookie preferences, contact:
📧 privacy@vardaancare.com
📞 +91 9980081664
🏢 123 Healthcare Ave, San Francisco, CA 94105